Israr Engineering (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CMMS software. Please read this privacy policy carefully.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, job title, and other contact details when you register for an account or communicate with us.
- Usage Data: We automatically collect certain information when you use the CMMS, including IP addresses, browser type, operating system, access times, pages viewed, and the actions you take within the system.
- Transaction Data: Information related to transactions you conduct using the CMMS, such as purchase history and payment details.
- Maintenance Data: Data related to equipment maintenance, including maintenance schedules, work orders, and asset details.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our CMMS and store certain information.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our CMMS.
- Improve, personalize, and expand our CMMS.
- Understand and analyze how you use our CMMS.
- Develop new products, services, features, and functionality.
- Process transactions and manage your orders.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the CMMS, and for marketing and promotional purposes.
- Send you emails.
- Find and prevent fraud.
- Ensure compliance with legal obligations.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- To Comply with Laws: We may disclose your information to comply with applicable laws, regulations, or legal process, or to respond to lawful requests, including public and government authorities to meet national security or law enforcement requirements.
- With Your Consent: We may share your information with your consent or at your direction.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe